Refund policy

1. Return Eligibility

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition
  • The product must be returned in its original packaging with all tags and accessories
  • Proof of purchase (order ID or receipt) is required

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

  • You must request a return within [2 days] of receiving your order
  • Any return requests made after this period may not be accepted

3. Refund Process and Timing

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund
  • If approved, your refund will be processed within [REFUND PROCESSING TIME -2 days]
  • The refund amount will be credited back to your original payment method

Please note that it may take additional time for your bank or payment provider to reflect the refund.

4. Exchange Options

  • We offer exchanges for defective, damaged, or incorrect items
  • If you wish to exchange a product, please contact us within [2 days] of delivery
  • Exchanges are subject to product availability

5. Damaged or Defective Products

  • If you receive a damaged, defective, or wrong product, please contact us immediately at [praka7961@gmail.com]
  • You may be required to share photos or videos as proof
  • We will arrange a replacement or full refund at no extra cost

6. Non-Returnable Items

The following items are not eligible for return or refund:

  • Personal use or hygiene products
  • Items marked as non-returnable or final sale
  • Products that have been used, damaged, or altered by the customer

7. Return Shipping Costs

  • Return shipping charges may be [borne by customer / free - specify] depending on the reason for return
  • If the return is due to our error (wrong or defective product), we will cover the return shipping cost

8. How to Initiate a Return

To start a return, please contact us at: