Terms of service

1. Account Terms

By using our website, you confirm that:

You are at least 18 years old or using the site under parental/guardian supervision
The information you provide is accurate, complete, and up to date
You are responsible for maintaining the confidentiality of your account details

We reserve the right to suspend or terminate accounts that provide false information or violate these terms.

2. Pricing and Payment

All prices listed on [fitora] are in Indian Rupees (INR) and are subject to change without notice
We accept payments through secure third-party payment gateways
You agree to provide valid payment details and authorize us to charge the total amount for your order
In case of pricing errors, we reserve the right to cancel or refuse any order

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However:

Minor variations in color, size, or appearance may occur
We do not guarantee that all product descriptions are completely error-free

If a product is significantly different from its description, you may be eligible for a return or refund.

4. Order Acceptance

Once you place an order, you will receive a confirmation message or email
This confirmation does not guarantee acceptance of your order
We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud

If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

We aim to process and ship orders within the estimated timeframes
Delivery times may vary based on location and logistics partners
Delays may occur due to unforeseen circumstances beyond our control

We are not liable for delays caused by courier services, natural events, or incorrect shipping details provided by the customer.

6. Returns and Refunds

We offer returns and refunds in accordance with our Return Policy
Customers must request returns within the specified time period after delivery
Products must be unused, in original packaging, and in resellable condition
Refunds will be processed after inspection and may take a few business days

Certain items (such as personal use products or clearance items) may not be eligible for return.

7. Prohibited Uses

You agree not to use our website for:

Any unlawful or fraudulent activity
Violating any applicable laws or regulations
Transmitting harmful code, viruses, or malicious software
Attempting to gain unauthorized access to our systems

We reserve the right to block or terminate access for users engaging in prohibited activities.

8. Limitation of Liability

To the fullest extent permitted by law:

[fitora] shall not be liable for any indirect, incidental, or consequential damages
We are not responsible for losses resulting from misuse of our products
Our total liability shall not exceed the amount paid by you for the purchased product

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in your local region or as applicable under Indian law.